Refund policy
Refund Policy
At FOG Vape Vending, we value your satisfaction and strive to provide the best products and service. Please read our refund policy carefully:
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Eligibility for Refunds
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Refunds are only available if the item received is defective or not what was ordered.
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To qualify, items must be unused, in their original packaging, and accompanied by proof of purchase.
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Timeframe for Refund Requests
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Refund requests must be submitted within 14 days of receiving your order.
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Requests received after this period will not be processed.
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How to Request a Refund
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To initiate a refund request, please email us at info@fogvapevending.com with your order details, a description of the issue, and clear photos (if applicable).
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Once your request is reviewed and approved, we will provide further instructions for processing the return.
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Non-Refundable Items
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Products that are not defective or incorrectly supplied.
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Items returned outside of the 14-day window.
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We appreciate your understanding and support!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.